Posts Tagged ‘Magento Maintenance Company’

Most Common Magento 2 Issues and How to Fix Them

October 14th, 2021

What are the most common Magento 2 issues that your customers and Ecommerce Store owners face? The Magento maintenance services providers will tell you that the most common issues faced by Ecommerce Store owners and their clients are:

Most Common Magento 2 Issues

Compatibility

Compatibility issues caused due to the difference in the formats of some of the extensions used by the Ecommerce applications used by the Store. This incompatibility can result in incompatibility between various modules and themes used by the Ecommerce application. Some extensions such as Joomla, Drupal, WordPress, and Magento have been reported to cause severe compatibility problems with the other extensions.

Sluggish Ecommerce Store performance

Most of the times the issues of slow running of an Ecommerce Store happens due to the slow performance of the server connected to the Ecommerce server. A slow Server can lead to hang ups and other server related problems which may further increase the burden of your customers.

Incompatibility between the modules and the themes used by your Ecommerce Store

Most of the times, the incompatibility between the modules and the themes has been reported by the customers. It is not that the modules and the themes are the problem. However, there could be some mismatch between the features and the working pattern. This might result in security concerns and other such problems. In order to avoid all these complications you must hire Magento experts from a Magento support company.

Problems related to the security of an Ecommerce Store

No one wants his/her website to be attacked by hackers who try to obtain your customer’s private information. To keep your customer’s details safe, all the critical information should be encrypted and secured on the secure server. However, if you have installed Magento plugins which do not properly secure your Ecommerce Store then it is really important for you to hire Magento support company. This will also help you to track the hackers who have intruded into your Ecommerce Store.

Security of the payment gateway

Most of the ecommerce users complain about the slow processing of their orders and other issues relating to the payment gateway. This is an important module of Magento and you should update it regularly to get rid of all the flaws. However, most of the time it is the fault of the user rather than the development team of the Ecommerce site. Therefore, before hiring Magento experts make sure that the development team of the ecommerce site is well qualified and experienced so that your site gets a better response.

Security of your Ecommerce Store

Again, this is an important module and you should always update it regularly so that all the Magento versions are updated. Moreover, Magento Ecommerce Templates has security coded in them. So, you should never try to change the default theme of Magento. So, it is advisable that you never switch the default theme because it can create numerous issues like broken links, error messages, and other unwanted effects. So, if you are serious about having a Magento powered website, it is important that you understand the issues related to it and then work around it.

Popularity of the products

This is the most common issue and most of the online businessmen keep wondering whether their products are in demand on the online market. If the issue is related to the popularity of the product, you can easily find out the answers from the online surveys of the consumers. However, there are some reliable methods too which you can use to know the popularity of your product. So, if you want to have a Magento powered website and make money from it, make sure that you do not ignore these issues.

All above mentioned issues are very common and the reasons behind them may vary from website owners’ point of view. However, the important thing here is that you should try to resolve as soon as possible. This will help you avoid further complications and will help you improve your business prospects in the long run. So, if you are faced with any such problem in Magento 2.0 Ecommerce, it is important that you immediately take the matter into your hands so that it can be resolved as early as possible and will help you enhance your online profits.

 

Everything You Need To Know About The Magneto Security Scan Tool

October 11th, 2021

E-commerce stores are the main focus of hackers and are prone to malware attacks and other cyber threats. In an online store, not only your site data but also the personal info of your clients is at risk. If your store gets hacked, you’ll not only lose your fame but also you may be held responsible for the data thefts. Thus, it is crucial to protect your web store at any cost. Luckily, Magento comes with high-end security which prevents such threats to a great extent.  It protects your business from hackers as well as cyber threats. However, you should also take responsibility for your site security by hiring Magento Support and Maintenance Services.

These services follow best security practices such as using the Magento Security Scan tool. In this blog, we will go through the ins and outs of the Magento Security Scan tool. We’ll also learn that how this tool prevents cyber attacks.

Magento Security Scan Tool

This tool is offered by Adobe as a service to the users of Magento Open-Source. The Magento store owners can use this software to scan their store for any unofficial access and other security hazards. Regular monitoring with this tool is a good practice in your security campaign as the earlier you spot and resolve security issues, the less damage they will do. This software can detect any risk that the security team of a Magento Maintenance Company may have overlooked.

Now, here comes the best portion. If you’re a Magento store owner, you can use this tool for free. Additionally, the utility is not limited to store owners; certified developers can also use it right from their Magento account. If you are looking for developers who have experience with this tool, Clap Creative would be a great choice. We are a leading Magento Support Company. We have an expert team of developers who are experts in Magento Support and Maintenance Services.

Features Of Magento Security Scan Tool

This tool is updated on regular basis. Securing the site would have not been so easy without this tool. You can proactively secure your users’ info using this tool. It also keeps you updated about the security patch updates and other security tweaks. Getting this service from a professional Magento Maintenance Company will enhance your security experience. This tool has many other features as well, which are:

  • Get a real-time view of the store’s security status
  • Get recommendations for resolving security issues
  • 21,000 security checks to detect as well as remove malware
  • See the scan reports displaying OK as well as failed checks, with suggested actions.
  • Set and run on-demand security scans daily or weekly
  • Access to old security reports to check and track the site progress

How To Boost The Security Of Your Magento Store?

While using the Magento Security Scan Tool is a good idea. However, you can’t rely on one tool to keep your store secure. So, you must adhere to best practices to ensure the top level of security. Here are a few of them:

  • Update your Magento to the latest release
  • Make a custom admin URL
  • Carry out regular malware detection scans
  • Monitor any file updates in your database
  • Track the users with data captured on your site
  • Disable directory listing
  • Secure your RSS Feeds
  • Use extension security feature
  • Make use of a Firewall

What You Can Expect From Us?

To perform all these tasks, you may need an expert team of Magento developers from a renowned Magento Support Company like Clap Creative. We offer top-notch offering Magento Support and Maintenance Services that will help you keep an eye on your store. We will give you top-level security, high speed, and daily updates. No matter what type of business you are in, our Magento developers can help you right away. We commit to offer nothing less than the best.

5 Things Keep Your E-Commerce Site in Shape with Magento Support and Maintenance Services

August 14th, 2017

Whether you sell your products completely online or you also have a brick and mortar store along with your website, your e-commerce site is like the life blood of your business. Its health and smooth functioning are necessary for a constant growth of your business by offering your customers a flawless and simple platform for making their purchases. Any tiny glitch on the site can result in negative customer experience and cart abandonment. You may even lose those customers forever. To protect your e-commerce site from such occurrence, you need Magento Support and maintenance services.

It can be difficult to manage your website when you have traffic pouring in along with growing number of orders. As a store owner, you have other things on your plate like generating sales and fulfilling orders. You cannot be expected to deal with the hassles of maintaining your e-commerce website on your own. With professional Magento support, you can let the experts work on your website, thus resulting in better conversion rates.

The following are some of the benefits or advantages of availing Magento Support and Maintenance Services –

1 – Optimization of site performance

If your Magento based e-commerce site has been running for some time, there is a chance that its speed can get affected by certain inefficient codes. A Magento support expert can provide top codes to help optimize your site and improve the performance by reducing the load time of your pages. Server configuration can also help boost traffic and ensure that site does not crash when it has excessive traffic.

2 – Providing you with necessary training

As a store owner, you need to know about proper guidelines to follow to keep your site running smoothly. A Magento support company will train you so that you can handle the day to day working of your site and can also make minor updates yourself like updating images, adding new products, changing product pricing etc.

3 – Technical support

This is the main role of a Magento Support and Maintenance Services. There can be various major or minor that bugs that can fiddle with the proper functioning of your site. This reduces the number of site crashes and decreases cart abandonment. This support can also include making modifications to the appearance of the site.

4 – Installing Updates

Magento Support and Maintenance Services help you change the look and feel of your site by installing new attractive themes. If your website is running on an older version of Magento, that can be updated as well. They also install or remove extensions as per requirement. Some Magento maintenance service providers can also offer additional services like SEO and Paid online marketing as well.

5 – Maintaining Security

Magento Support and Maintenance Services also keeps your site protected against harmful malware and hacking. They also help retrieve hacked websites. Periodic scans and 24/7 monitoring are provided for the protection of your website. Installation of security patches is also done to keep the security of your website up to date.

Conclusion:

Magento e-commerce sites are complicated and need regular checks to ensure their good health. You need to avail the services of a company that has expert Magento developers that help maintain your site regularly. Clap Creative helps its clients maintain their e-commerce sites and optimize their performance, resulting in improvement of conversion rates and reduced downtime. For more information about our Magento Support and Maintenance Services, you can contact us for a quote today or get to know about our Magento services and maintenance plans here.