Magento Support and Maintenance Services

Magento Support and Maintenance Services by Clapcreative

Clapcreative has developed e-commerce solutions on the Magento platform for over seven years. We know how crucial it is to create a helpful product and keep it running smoothly. To ensure your online store's dependability and top performance, our company continues to provide 24/7 Magento support and maintenance even after the product has hit the market.

Magento Support and Maintenance Services

Our Magento Support and
Maintenance Services

Do you need a Magento developer to take care of some minor problems with your website? Do you want to secure that your website is active at all times? You risk losing many customers if you ignore maintaining your website. Users may never return if they have trouble using your website.

At Clapcreative, we recognize the importance of a good reputation and staying active on social media. Our top priority is to spread awareness about our Magento support and maintenance services because we are aware of how important having your online store up and running at all times.

Magento Website Support and Development

Our Magento development team uses Magento's reliability and quality to build reputable and valuable e-commerce stores. Discover how to create seamless online experiences using Magento's fully customizable and flexible platform.

You can build a secure, conversion-friendly, and scalable Magento website using our Magento Website Support & Development services to gain valuable advice from Clapcreative.

We provide all-in-one Magento website development services (including website design and development) to our clients so that they can save time and cost. We offer the following customized Magento website solutions. We offer complete Magento website development support that includes website design and development, as well as e-commerce enhancements and integration.

We create beautifully designed websites that are built around your brand. We understand that every website is unique, so we can make the most of your business's unique characteristics to create a unique and elegant design.

Magento Website Maintenance

We offer comprehensive Magento maintenance services, including Magento installation and upgrades, Magento configuration, migration to Magento 1 from Magento 2, custom Magento extensions, Magento performance optimization, site hosting, Magento security patches, bug fixing, ongoing guidance, consultation, and more.

In full compliance with the marketing objectives and strategies of the client, our skilled Magento support and maintenance team is prepared to take on any challenges. You can successfully manage your Magento website with our unique support and upkeep services. We know the significance of Magento store security in avoiding unauthorized access to or hacks on your store and protecting end users' personal and payment information.

hhAs a skilled partner in Magento store maintenance, we help our clients with the updates, enhancements, and modifications needed for an online store to stay current with Magento development. By offering a personalized and enhanced user experience on your store, even during the highest traffic shopping season, we assist our clients in growing their online businesses.

Magento Website Security

Always an essential part of your online store security, we can help you with all Magento website security issues, including access log monitoring and user authentication. Our IT specialists can manage and maintain client websites for all your online store needs.

We have a committed group of Magento developers with years of experience and in-depth knowledge who can update Magento security or make fixes to your Magento store quickly. We can defend your Magento store against bots, hackers, SQL injection, cross-site scripting, request forgery, and other types of attacks are, includes:

  • Cross-site scripting.
  • Cross-site request forgery.
  • SQL injection.
  • Denial-of-service attack.
  • Memory corruption.
  • Arbitrary code execution.
  • Local/Remote/Arbitrary file inclusion.
  • Buffer overflow and more.

To keep your Magento store safe, we can advise you of the best kinds of Magento security patches and extensions suitable for your business. Once we have provided advice on the Magento security patches needed, our team can develop and execute the latest security patches that will keep your website clean.

Magento SEO Optimization

To improve a website's organic position in search engines like GOOGLE and YAHOO, a method known as search engine optimization, or SEO, is used. SEO is essential to ensure that you are visible to your target audience when they are searching online.

When you use a Magento site, you need to take the proper steps towards SEO by implementing SEO techniques. Our Magento developers can help with all kinds of SEO for your business e-commerce website.

We offer SEO implementation, page optimization, coding, database and table optimization, SEO for images, SEO for videos, and SEO for advertising as part of our Magento SEO optimization services. We ensure your website will be the best reach of search engines.

Our SEO services provide you with a great online experience while allowing you to stay up-to-date with the latest technologies and trends. SEO is constantly evolving to provide clients with new methods of marketing your products, services, or business.

Magento Bug Fixes

Sometimes, minor Magento bug fixes can lower your store's performance and make it difficult for customers to place an order or browse a site. However, if not attended to promptly, Magento bug fixes will cause more severe problems in the future.

A thorough checklist of Magento bug fixes and troubleshooting techniques has been developed due to substantial expertise and understanding of the Magento platform, allowing us to address any bug with a quick comeback.

Migration problems resulting from improper permission during a Magento upgrade or plugin installation The Magento Web application has a difficulty that led to improper. The Magento readiness check was unsuccessful because of misconfiguration. An HTTP 500 error has been generated because the Magento configuration file has changed.

Magento bug fixes are the main priority of our Magento support team. We have developed a comprehensive Magento bug fixing checklist. This checklist, developed in close collaboration with our clients, gives you an overview of what needs to be updated or modified to fix issues.

Magento Version Upgrades

One of the most important aspects of Magento website development is ensuring your website is always available and up-to-date with the latest version of Magento, both for technical and security reasons. Our developers are experienced in Magento site updates, and we can provide you with the latest versions of Magento with patching services.

Any Magento version, whether Community or Commerce, 1. X or 2. Clapcreative's Magento upgrade services support x. With no downtime and a flawless upgrade that includes the code, database, and extensions, Clapcreative completes the process quickly and easily

First, the process is a “duplicate” of your existing Magento version created to allow you to compare the two versions. Which makes it possible for you to comprehend the two versions are from each other. After that, Our Magento developers complete the migration of all data and code between your old and new version with no downtime for your website. Then, we conduct a thorough test of our Magento upgrade. This includes complete testing on your site, a review of the results, and an analysis.

The last process is “sync”; we check for new extensions, themes, and customizations that may now be incompatible with the latest Magento version.

Magento Extension Update

Purchasing Magento extensions is a great way to enhance the functionality of your website. Our team of Magento developers is experienced in Magento extension development and patching. Our experienced partners can help you update, patch, and enhance your entire store with the latest versions of extensions, themes, and customization plugins.

We carry the Third-party extensions updated using the native extension manager or directly through the CMS, depending on whether they are client or server installed (see "Extensions"). The newer version of an existing plugin can be installed if the update is available.

We also carry the Theme or module update through the Theme Directory sidebar; you can use the native Magento Update Manager to install the latest version. Our Magento developers carry out all these updates so that your website always has the latest features and extensions.

Magento Website Backup services

Automatic Magento website backup can protect your company or store from accidental data loss. We have a skilled and committed team of Magento developers who can quickly and easily back up any content or database. Regular website backups enable you to swiftly restore entire databases and specific files or folders, no matter the size of your e-commerce business. We have designed an automated website backup method to take a comprehensive backup of your website in a secure and reliable manner.

Our Magento website backup services come with Database backup, File backup, Customizable Magento Backup schedule, and Customizable Magento Backup schedule in this Backing up your database means applying a SQL script to it. Doing this saves all data securely in the event of an inevitable data loss.

We can simplify the backup of your Magento website by configuring it to run at specified intervals and backup configurations. This allows for a secure backup of your store and a straightforward data restoration when necessary.

Our Magento Maintenance Process

We know how much a company can lose due to technical issues, poor optimization, or a lack of features (that your rival has). As a result, Clapcreative works to make the Magento support process as simple as possible. Our 4-step Magento maintenance and support process ensures effectiveness and a quick transition from a problem to a solution.

STEP 1. You describe the problem

To help us prioritize the issue, you can provide as much information about your system as possible. We need to understand what kind of issue is occurring, where it is located, and how it affects your website's functionality. We can solve the problem more quickly the more details you provide us.

STEP 2. We determine the scale and make the correct changes:

Once the problem is described, our Magento developers will make a preliminary assessment of the scale of the issue. As a result, we can estimate how often time and resources we'll need. We must devote ourselves to your problem. We then use that information to choose the best solution for your website.

STEP 3. You approve the results:

Once we've completed the first two steps, you will be asked to approve the preliminary results. This process ensures that our Magento developers are working towards resolving your problem.

STEP 4. It's live:

Once your issue is resolved, you can check back to see the results. Our Magento developers will then provide you with a full, detailed report outlining what was done, how the issue was solved, and the strength of the solution.

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Technologies We Use

At Clapcreative, we constantly update our portfolio of techniques, tools, and strategies to produce the best results when resolving business issues. We outline the key strategies we use in our projects with clients below.

Programming Languages
  • PHP
  • HTML
  • JavaScript
  • Yii2
  • Laravel
  • Symphony
  • React
  • Angular
e-Commerce Platforms
  • Magento
  • Shopware
  • Spryker
  • SFCC
  • MySQL
  • MongoDB
  • PostgreSQL
  • Percona
  • MariaDB
  • Oracle
  • MS SQL
  • Kotlin (Android)
  • Swift (iOS)
Cloud Providers
  • AWS
  • Google Cloud Platform
  • Microsoft Azure
  • Digital Ocean
  • Any Private Cloud
Microservices And Containers
  • Kubernetes
  • Rancher
  • Docker Swarm
  • Docker Compose
  • Jenkins
  • Gitlab
  • GitHub
  • Teamcity
  • Circle CI
  • Travis CI
  • Bitbucket Pipelines
Devops Services
  • RabbitMQ
  • Apache Kafka
  • Apache Kassandra
  • Redis
  • Elk Stack
  • Memcached
Orchestration And Automation
  • Ansible
  • Puppet
  • Terraform
  • Packer
  • Consul
  • Zabbix
  • Nagios
  • Traefik
  • Prometheus
  • Grafana

Benefits of Magento Support Services

A Magento eCommerce site can contain a vast amount of information, from product listings to customer details to the store’s running. It thus becomes a crucial component of your company, perhaps even the most important. For this reason alone, you must access expert Magento support services.

You can ensure that your website is operational round-the-clock with the help of our skilled Magento maintenance services. Making sure that an online store runs as smoothly as possible is essential because downtime can cost you, customers. To ensure top performance for your company operates at its peak level, we strongly advise that you hire a professional Magento maintenance support team. To learn how these services can help your website, read on:

Smooth and Tight Process

Our highly skilled professionals ensure that your online store runs smoothly and effectively and is always open to your customers. We worked hard to keep your extensions and apps up to date and function at their best.

You can accomplish your business goals with a smooth and efficient workflow, which requires little effort and downtime. One of our experts assists you in adding more detailed troubleshooting data quickly, enabling you to identify any current or potential problems your site may be having.

Professional Solution Specialists

In terms of developing solutions for online stores, Clapcreative is a world leader. We provide B2B and B2C solutions to companies all over the world. Our post-sale support also contributes to the expansion of your company. Discover what our customers are saying about our services by visiting our website! We also assist our clients in avoiding expensive and pointless features and locating practical, affordable solutions that enhance the functionality of their websites.


We take your data security very seriously. Therefore you can be confident that your website will continuously be operated with the highest levels of protection against hackers, phishing attacks, and other similar threats. Even more importantly, Clapcreative's services ensure that your data is entirely safe and secure by scanning your site for any possible errors in the coding of your website. We check all data with a unique Vulnerability checker tool to ensure there are no existing or potential vulnerabilities in the code that can harm your information.

Why Hire us for Magento Support
& Maintenance Services?

Magento is a system that has gained immense popularity; therefore, many companies have sprung up to provide services for it. However, each of them can meet the demands of their customers. So Why Hire us for Magento Support & Maintenance Services? Read on:

7+ years of experience

Our company is the expert solution for your Magento support and maintenance needs. Our team of over 200 Magento developers has over seven years of experience developing and supporting the eCommerce platform. We completely understand how it functions and how to resolve any problems that may arise with your site.

100% Secure

As a reliable and secure service provider, we offer high-level security for your Magento hosting. Our team of Magento experts can swiftly respond to all issues that may arise in the site's operation, thus paving the way for a smooth transition from a problem to a solution. We use advanced tools to ensure that data is not compromised or stolen during configuration or code updates.

Certified Magento Developers

The key component of our service is the quality of our database developers. Our Magento database experts are certified and have undergone rigorous testing to ensure that they have a thorough understanding of the platform, can code to high-quality standards, and can solve any problems that may arise on your Magento website.

100 + projects launched

We are working on a wide variety of Magento projects in the UK and worldwide. Our experience has given us access to various clients, but we completely understand this platform and how it can be improved. We have worked on many different platforms and have unique insight into developing solutions that will enhance functionality while ensuring maximum efficiency.

3 to 5 Days Delivery

We always aim for the fastest and most efficient solution possible if you need Magento support or even Magento maintenance services. We are committed to providing quick client service and ensuring that our delivery times are met. Our Magento support team can start working on your site immediately after you place the order.

Plans & Pricing

Pocket-friendly Magento maintenance and support plans

Our website maintenance service plans are fully customized and tailored to meet all your needs. Whether you are a small startup or an enterprise business, our website maintenance services help you to offer a quick, secure and seamless online experience to your customers. We have curated three different website maintenance plans for you.

$199/ mo
  • Magento Extension update
  • Magento Theme updates
  • Magento Extension Installation
  • Cloud Backups (1 Daily)
  • 24/7 Support
  • General/Technical Consultation
  • Online training
  • Product updates
Choose Plan
$499/ mo
  • Includes everything in standard +
  • 3 Hours development/designing
  • Magento Speed & Performance optimization
  • Malware Scans and Investigations
  • General/Technical Consultation
  • Magento Customizations
  • Security and Backups
  • Firewall Setup
Choose Plan
$799/ mo
  • Includes everything in professional +
  • 6 Hours development/designing
  • Magento Dedicated Hosting
  • Mobile and Tablet Optimization
  • Code Audit
  • SEO and Marketing Recommendation
  • Google Site Map Submission
  • Google Local Listing Submission
Choose Plan
Magento Site Maintenance

The website met the expectations of the internal team and matched the rebrand style. Clap Creative establishes a smooth workflow to ensure the teams communicate effectively. The team is hard-working, adaptable, and open to feedback.

Tim Malone, MCS
  • Quality
  • Schedule
  • Cost
  • Would Refer
Frequently Asked Questions

Learn more about Magento support and maintenance

Browse through these Frequently Asked Questions and if you can’t find the answer for the ones that interest you most – reach out to us directly!

Ask us anything

Your Magento maintenance plan includes site performance optimization, security service, customization service, backup support, the addition of new and updated plugins, and many more. 

You can contact us at for any updates or adjustments.

Yes, you are allowed to upgrade or downgrade your plan at any time of the year.

There is no contract for monthly billing but if you wish to avail annual billing discount, we have a contract for a year which renews automatically unless cancelled.

Yes, as long as the edit doesn’t take more than 30 minutes. If it takes longer than 30 minutes, it will be dicounted from your monthly quota and after it will be charged hourly, you will be advised of the additional costs before we begin the project.

Yes, we monitor the sites for malware 24 hours a day, seven days a week, to make sure they’re free of any code or script that shouldn’t be there. As soon as a security breach or harmful element occurs, our staff is alerted and begins working to remove or prevent it.

Set up an appointment to speak with one of the experienced Magento professionals about what you need, including security, design/development, user count, and product/order volume.

Onboarding is pretty quick, once we have the Magento credentials, we can get started working on your project, takes 1-2 days.

Magento admin login and hosting access are required for onboarding. Delegate these credentials.

We provide monthly and annually billing options to our clients. Speak with our team to know more about our annual discounts.

Minor modifications can be made in hours, if not minutes, and larger ones will take time and be given an appropriate schedule. We are fast.

To provide your customers with a long-lasting and easy online shopping experience, you can count on the expertise of our Magento-certified specialists. Our Magento website maintenance services aim to optimize your store and keep it running smoothly by employing the most up-to-date technologies.