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Shopify Support And Maintenance Services

Shopify Support and Maintenance Services

Regular website maintenance is crucial for online Shopify store owners to give their customers a consistent and hassle-free shopping experience. We offer qualified Shopify Support and Maintenance Services to handle your Shopify store maintenance so that you can focus on other essential tasks. To help store owners grow their businesses, our Shopify experts are constantly working to provide the best Shopify Support and Maintenance Services

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Shopify Support And Maintenance Services

Our Shopify Website Maintenance Services

Our Shopify experts are trained to handle routine maintenance work so that your website remains fast and easy to use. Our Shopify Support and Maintenance Services include the following:

Third-party Apps Integration
The expert will integrate third-party apps into your Shopify store to boost conversion rates and improve your store's functionality. Our Shopify experts integrate third-party applications like payment gateways, CRM, and Salesforce into your website.
Theme Changes
We will modify the existing theme of your Shopify site so that it is user-friendly and convenient to navigate. We offer theme customizations and can create new themes for your Shopify store. Our experts use excellent design skills to develop state-of-the-art themes that will make your store look good and give the right user experience.
Performance Tuning
The speed of any website is crucial for a positive user experience. When your Shopify store is slow and difficult to navigate, it can have a negative impact on your business. Our Shopify Support and Maintenance Services include performance tuning so that you can enjoy faster load times from your website.
App Build/Update
This service also includes app integration and functionality testing. When your existing apps no longer work or need updates, our Shopify professionals can upgrade and update your existing apps so that you always have the latest features and functions.
Code Audit
Our code audit service includes reviewing your website's existing code and analyzing all issues that might negatively impact the performance and search ranking. Our expert team handles all code audits, so you can be confident that your store has a solid technical structure.
Bug Solving
Bug fixing is an essential part of Shopify Support and Maintenance Services. Our team will not only identify the root cause of any bugs but also address them so that your website remains healthy and user-friendly.
Migrate to OS 2.0
Shopify has a very high-tech and user-friendly platform, so if your company is looking to migrate to the next generation Shopify platform. Our Shopify Support and Maintenance Services will help with the migration process without losing, among other things, data, configurations, and design files.
Malware Scanning
We can examine the Shopify stores of clients and identify any malware. If a client finds any suspicious software on their Shopify store, we can eradicate it. We also perform regular malware scans on all Shopify clients to ensure no malware lurks on their sites.

Why Choose us For Shopify Maintenance Services?

There are many purposes why you should choose our Shopify Support and Maintenance Services, including the following:

Support Team

Our support crew is ready to handle all clients' inquiries, making it easy for them to reach out to us. Our support team has a 100% response rate and can respond to all requests in less than one hour. This helps you to get in touch with us at all times.

Shopify Expert

Our Shopify experts are highly qualified and have years of experience handling various projects. They are skilled in different aspects of Shopify, including design, development, security, and support. They will be able to give your store a fresh new look and be scalable with the evolving needs of the business.

Easy to Approach

Our team of experts is approachable and professional. We believe in clear communication with all our clients so that they understand precisely how their stores perform and where problems occur. To help our clients better understand the Shopify platform, we offer unlimited assistance via phone, email, or online chat.

Emergency Support

Our team is available 24/7 to assist with any business needs. This means that we can provide clients with emergency support as required. Regular maintenance services can resolve problems before they become major ones. As a result, your store will always remain stable and optimized to meet your business goals.

Affordable Rates

We charge a fair and affordable rate for our Shopify Support and Maintenance Services. We understand that small companies have limited resources, so we will always charge a fair rate for our Shopify maintenance services.

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Shopify Website Development Now!

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Industries We Serve

Our Shopify Support and Maintenance Services are suitable for many businesses. We have helped many clients in various industries, including the following:

Wholesale & Retail

Our Shopify Support and Maintenance Services are ideal for businesses that deal in wholesale and retail. As a result, many clients include retailers, wholesalers, and distributors as part of their target audience. We have experience managing both B2C wholesale and retail transactions.

Home Decor and Furniture

Home decor and furniture shops use the Shopify platform to sell their products online. These kinds of shops often use the Shopify Plus plan. Our experts at Shopify Expert are familiar with the needs of these kinds of businesses, and we can help you find ways to improve your conversion rates, get more customers, and lower your costs.

Healthcare

Healthcare is a sector that has a large amount of online shopping. However, healthcare businesses need to be careful about security and data storage. Our Shopify Support and Maintenance Services are suited to help healthcare shops keep their business running smoothly on the Shopify platform.

Fashion

As Shopify experts, we have worked with fashion businesses from all over the world. These include clothing and apparel shops, custom tailors, and footwear stores. Our team can assist you with helping you create a tailor-made plan for your online shop that will enable it to reach its ultimate development.

Hire Our Shopify Website
Experts in 4 Easy Steps

If you think our Shopify Support and Maintenance Services are a good fit for your business, you can hire our experts without spending much time on research or analysis. Here are the four simple steps to hiring us:

Send us Your Requirements

Our team will get in touch with you to go over the specifics of your needs after you send us a message outlining what you require. We will then provide you with a customized quote based on your needs.

We Analyze Your Requirements

Our team will analyze your needs and offer a detailed analysis of the tasks needed to complete your project. If you agree with our analysis, we will start the project immediately.

Pick Your Shopify Support Package

After you hire one of our Shopify Support and Maintenance Services, we will create a plan for you with an agreed-upon timeline and budget. We could also collaborate with you to create a custom plan to meet your unique needs.

Execution

We will work with you to execute the plan and meet all of your deadlines. As we go through your project, we will provide you with regular updates so that you have a clear understanding of how your project is progressing. Then, within the estimated delivery window, we hand over your Shopify store and get it running.

Benefits of Shopify Support & Maintenance Services That We Offer

All-Inclusive

Our Shopify Maintenance Plans include all the features, fixes, and updates your store needs to ensure that it runs optimally. We provide expert assistance in everything from conversion optimization to custom feature development.

Flexible

There are three different plans you can choose from based on your requirements. With our Rollover Hours, you can also expand the features of your store whenever necessary. No matter what plan you need, we can ensure that your Shopify store has all the features required for success.

Timely Support

As with any other industry, issues always arise in Shopify stores. Our expert team can offer much-needed assistance whenever you need it most. This means you don't have to wait weeks or months to get your fix sorted out; instead, we can address the issue as soon as possible.

Professionalism

We will do our best to ensure your Shopify store works to the highest standards that you can expect. We'll make every effort to prevail over any issues and ensure you can succeed online by using Shopify.

Consistency

We'll always be here for you and won't disappear from your support plan without contacting you first. We won't leave you wondering where the issue is or whether or not it even exists. Our team's professionalism means we can deliver a reliable solution each time your shop needs assistance.

Plans & Pricing

Pocket-friendly website maintenance and support plans

Our shopify site maintenance service plans are fully customized and tailored to meet all your needs. Whether you are a small startup or an enterprise business, our website maintenance services help you to offer a quick, secure and seamless online experience to your customers. We have curated three different website maintenance plans for you.

Standard
$99/ mo
  • Shopify Extension update
  • Shopify Theme updates
  • Shopify Extension Installation
  • Cloud Backups (1 Daily)
  • 24/7 Support
  • General/Technical Consultation
  • Online training
  • Product updates
Choose Plan
Professional
$199/ mo
  • Includes everything in standard +
  • 3 Hours development/designing
  • Shopify Speed & Performance optimization
  • Malware Scans and Investigations
  • Shopify Customizations
  • Security and Backups
  • Firewall Setup
  • Product updates
Choose Plan
Enterprise
$349/ mo
  • Includes everything in professional +
  • 6 Hours development/designing
  • Product Updates
  • Mobile and Tablet Optimization
  • Code Audit
  • SEO and Marketing Recommendation
  • Google Site Map Submission
  • Google Local Listing Submission
Choose Plan
Shopify Site Maintenance

The site was successfully launched and had no performance issues. Clap Creative delivered quality services, utilizing their vast experience and knowledge every step of the way. They also communicated by email on a daily basis to keep the client in the loop at all times.

~ Alexandra
View Case Study
5/5
  • Quality
  • Schedule
  • Cost
  • Would Refer
Frequently Asked Questions

Learn more about Shopify site maintenance services

Browse through these Frequently Asked Questions and if you can’t find the answer for the ones that interest you most – reach out to us directly!

Ask us anything

Your Shopify maintenance plan includes identification of errors and resolving issues, Shopify store audit, backup, support services, performance and speed optimization, store updates, site audit, and many more.

You can contact us at support@clapcreative.com for any updates or adjustments.

You can upgrade or downgrade your plan with our current available plans from our Shopify maintenance page.

There is no contract for monthly billing but if you wish to avail annual billing discount, we have a contract for a year which renews automatically unless cancelled.

You will be catered with unlimited edits only if it consumes 30 minutes or less per task. If it takes more time, It will be discounted from your monthly quota or will be charged on an hourly basis. The whole thing will be brought to your attention before we start working on it.

You will always be provided 24×7 maintenance services with our different plans so that your customers can enjoy a seamless online experience and you will get a quick resolution to all your queries.

Initially, our team will perform a site audit and based on your requirements, we will be able to suggest a plan for your business.

We have completely streamlined the Shopify onboarding process by making it super intuitive. The onboarding procedure of the Shopify store will take about 2 to 3 business days. Once all the documents and requirements are fulfilled, we will start working on your Shopify project.

You need to provide your Shopify admin login or add us as a collaborator before we start with your project.

The customers can pay either monthly or annually by credit card or ACH

Minor modifications can be made in hours, if not minutes, and larger ones will take time and be given an appropriate schedule. We are fast!

The performance supervision of your Shopify store will be usable and scalable. Our performance monitoring and optimization service will reduce your Shopify store’s loading time. If there’s any hindrance on any page of your site, we will identify it and make changes by delivering the best results.

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