BigCommerce Support Services

Offering a wide variety of BigCommerce support and maintenance services

BigCommerce Support Services

Delivering superior services for your Bigcommerce website

When you are busy trying to run your successful online retail business, do you really have the time to deal with pesky bugs and other technical glitches that start to affect the performance of your BigCommerce Website? Of course, you do not. That is why Clap Creative offers BigCommerce Support Services that help keep your site optimized and running bug-free.

We know how important your e-commerce site is for your business. If this site crashes or does not function the way it is supposed to, it can lead to heavy losses for your business. Not only do you lose out on sales but also lose valuable customers who may never visit your site again.

Optimizing Website & Enhancing Page Speed

Our Bigcommerce support service expert regularly check the website for performance and speed optimization and help reduce the loading time of your site which gives users a better experience by reducing lags in website performance.

Help with 3rd party vendor integration

We help with the integration of your online store with third party services like Google Analytics and other review tools.

Performing code review

We systematically inspect your website’s source code to detect any errors that may have been overlooked earlier to improve website performance.

Managing website security

E-Commerce sites are always the target of hackers trying to steal the financial information of your visitors. We check any 3rdparty integrations that you might have done to make sure that your site is completely safe and secure.

Installing important updates

New updates are released every few months for Bigcommerce and any 3rd Party apps installed, we make sure that the apps running on bigcommerce are always up to date.

Plans & Pricing

Pocket-friendly Bigcommerce support service plans

Our Bigcommerce support services are fully customized and tailored to meet all your needs. Whether you are a small startup or an enterprise business, our website maintenance services help you to offer a quick, secure and seamless online experience to your customers. We have curated three different website maintenance plans for you.

Standard
$99/ mo
  • BigCommerce Extension update
  • BigCommerce Theme updates
  • BigCommerce Extension Installation
  • Cloud Backups (1 Daily)
  • 24/7 Support
  • General/Technical Consultation
  • Online training
  • Product updates
Choose Plan
Professional
$199/ mo
  • Includes everything in standard +
  • 3 Hours development/designing
  • BigCommerce Speed & Performance optimization
  • Malware Scans and Investigations
  • BigCommerce Customizations
  • Security and Backups
  • Firewall Setup
Choose Plan
Enterprise
$349/ mo
  • Includes everything in professional +
  • 6 Hours development/designing
  • BigCommerce Hosting
  • Mobile and Tablet Optimization
  • Code Audit
  • SEO and Marketing Recommendation
  • Google Site Map Submission
  • Google Local Listing Submission
Choose Plan
Bigcommerce Site Maintenance

Clap Creative leads a fairly priced service. They have impressive communication skills, as well. Notably, the team finishes their projects in a timely manner.

David Bergman
5/5
  • Quality
  • Schedule
  • Cost
  • Would Refer
Frequently Asked Questions

Learn more about our Bigcommerce support services

Browse through these Frequently Asked Questions and if you can’t find the answer for the ones that interest you most – reach out to us directly!

Ask us anything

24×7 support, edits, product uploads, performance optimization, malware scans and fix up.

Yes, by emailing your request at: support@clapcreative.com

Yes, you can upgrade or downgrade your plan anytime.

No, we don’t have any contracts, its month-to-month unless paid annually.

Yes, we do offer unlimited edits if it takes 30 minutes or less. But if it takes more, then we will provide you with a discount on your monthly quota or will charge you on an hourly basis. All this will be informed to you on prior notice.

Yes, we provide 24/7 real-time maintenance service so that whenever our clients need any help with their website, we can come up with instant solutions to their queries.

Initially, our development team will identify your site’s goals and requirements, we can then suggest which plan is best suited for your website

It generally takes 1-2 business days to complete all the initial procedures and then our development team will start with your website project.

Minor modifications can be made in hours, if not minutes, and larger ones will take time and be given an appropriate schedule. We are fast.

We conduct a website audit and identify flaws of your site and make sure that it delivers amazing performance by using various tools and techniques.