BigCommerce Web Development for Wholesale Distribution Company

Maintenance and Bigcommerce Feature Development for Mobile Janitorial Supply

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Client Name
David Bergman
Website
https://www.mobilejanitorialsupply.com/
Year
April 2022
Industry
Development Custom Software Development Web Development
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  • Company

    Mobile Janitorial Supply

  • Employees

    1-10 Employees

  • Location

    Orange County, California

Overview

Clap Creative provides continuous support for a wholesale distribution company’s website. Their scope of work includes the creation of static banners, mobile apps, and custom coding.

The Client

  • Please describe your company and your position there.

    I am the president of a wholesale distribution company that also has retail and an an e-commerce business all in one.

  • Bigcommerce
  • HTML
  • CSS
  • jQuery
Kicking Off

The Challenge

  • For what projects/services did your company hire Clap Creative, and what were your goals?

    We were with another larger company that built our website about 5 years ago and when the money was rolling in from the build their service was very good. However, once all the big money was made they became lazy and their very good service went to very poor service. All communication slowed, attitudes changed and their service and employees became useless to my organization. I looked for another company that knew the Big Commerce platform and found Clap Creative. I work with DK. He is reasonable, responsive, and a great communicator. So far we have done 4-5 custom projects with DK and they have all been done in a very timely manner and to my liking. I have been very happy with their work and hope we can keep this relationship growing for the long term.

Solution

The Approach

  • How did you select this vendor and what were the deciding factors?

    Communication was number one for me. Speed for the scope of work I wanted and at a fair price.

  • Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

    Implementation of Static Banners, Mobile Apps, custom coding.

  • How many people from the vendor's team worked with you, and what were their positions?

    We have worked exclusively with DK

Achievement

The Outcome

  • Can you share any measurable outcomes of the project or general feedback about the deliverables?

    Everything we have done with Clap Creative is still very new for us but it is all working properly now and we hope to see success with what they have done.

  • Describe their project management style, including communication tools and timeliness.

    They are very good communicators.

  • What did you find most impressive or unique about this company?

    Communications skills, fairly priced and the ability to finish a project within the time estimated.

  • Are there any areas for improvement or something they could have done differently?

    Happy with what they currently do

Clap Creative leads a fairly priced service. They have impressive communication skills, as well. Notably, the team finishes their projects in a timely manner.

David Bergman
5/5
  • Quality
  • Schedule
  • Cost
  • Willing to refer

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