Magento Ecommerce Development
Magento Migration & Maintenance for Vape Company
portfolio
Cloud Vapes
11-50 Employees
Los Angeles, California
Clap Creative provides Magento platform migration and ongoing web maintenance services. They moved a platform from Magento 1 to 2, replicated the frontend, and now provide SEO and customization when needed.
I’m the general manager of an e-commerce company
We needed help migrating a platform from Magento 1 to Magento 2, and with its maintenance. Initially, someone else was handling the maintenance but they had trouble keeping it secure, and our in-house developer wanted us to do the migration but couldn’t do it himself. We needed to get the site back online with proper security measures in place.
We have a lot of orders, customers, and data on the site that needed to be dealt with, as well as a frontend that had to be kept in the same layout. They migrated the backend and kept the frontend as we wanted. They oversaw the process dealt with any issues or surprises that arose, doing any customization that we required. We have a month-to-month maintenance plan, as well as an SEO package, customizations, and migrations.
I work with two people and my direct contact is DK (President, Clap Creative).
I looked online for someone local and saw that Clap Creative had good reviews. A lot of the people I called claimed they had experts but didn’t have people in-house. Most of them are offshore companies too. I needed someone local that I could reliably call.
We started working together in January 2017, and the work is ongoing.
We didn’t lose any data in the migration. They were able to handle it in a timely manner and kept the process professional. When a site moves from one platform to another, the extensions can have issues here and there, but Clap Creative was patient with cleaning up everything and getting it back to normal. A lot of companies aren’t willing to migrate custom information, but they did it for us, which I appreciate. It was a success.
Project management is professional. We outline the steps and prioritize them, which keeps it pretty organized. We know what we need and what needs to be changed. They don’t skip any steps, and always deliver on time. If we have any uploading issues or an update that’s needed, I contact them day or night. If we’re doing some customization, I might be in communication for the whole day. It varies and it depends on my schedule as well; some weeks we work really closely and some weeks we don’t have to because there’s nothing wrong with the site.
They have the skills that we need, as well as good communication
No, they perform to our expectations. We can rely on them.
Discuss what you’re looking for in detail and be aware of the whole scope of your project. Do your own research so you can understand what you want and what your expectations are. Communicate clearly, using examples from previous work if possible.
The team completed the Magento migration successfully, with no data loss and all issues resolved before the site was delivered. They are a professional, knowledgeable team that always makes themselves available when needed, demonstrating a high skill level in development.
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