Web Dev and SEO for Online Tutoring Company

Custom Design and Development on WordPress

portfolio
Client Name
Kevin Fleishman
Year
2016
Industry
Education
  • Company

    Outcome Tutoring

  • Employees

    1-10 Employees

  • Location

    Washington, District of Columbia

Overview

Clap Creative developed a website for an online tutoring service that allows tutors to create a calendar detailing their availability and allows tutees to schedule sessions. They also provided SEO services.

The Client

  • Introduce your business and what you do there.

    I'm creating a website for my company, Outcome Tutoring. We created a software and website in which we can add tutors who can then, on their own, adjust their own hours and availability, and in turn, let users book online. I’m the founder.

Kicking Off

The Challenge

  • What challenge were you trying to address with Clap Creative?

    The goal was to create a better process that was more direct and more convenient for booking a tutor while allowing students to see tutors and ratings as well. It’s also for tutors to be able to have control of their own availability. We figured out what we wanted on our original site, but we've been using a basic starter page. Clap Creative did a complete upgrade and added all the features we needed to make it good for a small business.

Solution

The Approach

  • What was the scope of their involvement?

    Clap Creative was responsible for the creation of the site and translating what we then wireframed to a complete functioning website that we can use to have tutors to operate fully. They did SEO [search engine optimization] as well, which had great results.

  • How did you come to work with Clap Creative?

    I actually found them on Clutch, and I thought I had to return the favor with a review.

  • How much have you invested with Clap Creative?

    It cost $15,000.

  • What is the status of this engagement?

    The project ran from Mid-June 2016 to October 2016.

Achievement

The Outcome

  • Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

    The website that Clap Creative developed automatically made us into a more sophisticated company. We were initially just completely bare bones, all hustle, and all grind. Now we have a complete, functioning website. Because of that level of sophistication, we also have a lot more viewership of our site and more bookings. With bare bones, people won't trust your company as much. Now that we have a way to let people know that we have a good, functioning company, they trust they can spend their money with us. Our client return rate is much higher now.

  • How did Clap Creative perform from a project management standpoint?

    Very well. I think they did everything we wanted. Sometimes it took some back-and-forth to communicate just because it was my first time creating a website, and didn't have any knowledge or expertise on the subject. It's a language barrier there, in a sense. Clap Creative were very responsive, always responded to my emails, and met the timeline we had agreed on. Whenever we emailed, they shot right back with the current process, current updates, and never let hours tick by without emails being returned. We also got calls pretty often. They’re really good in that sense.

  • Are there any areas Clap Creative could improve?

    The only issue I had was that it went over the timeline, and we had to do extra testing at the end, but that happens with every site. Beyond that, it was really good project management.

Clap Creative was commended for their great communication throughout the project, and their ability to stick with project timelines.

Kevin Fleishman
4.5/5
  • Quality
  • Schedule
  • Cost
  • Willing to refer

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