Posts Tagged ‘Magento Support’

What Is SSL Certificate and Why It’s a Must For Your Website?

April 3rd, 2021

SSL is an acronym for Secure Sockets Layer. As the name suggests, SSL is a security layer that secures the data passage between a server and a web browser. SSL is a protocol that helps insecure as well as encrypted communication over a computer network. SSL certificates are digital data files that encrypt the website with SSL/TLS when installed on a website server. This SSL/TLS encryption is feasible because of the public-private key pairing that SSL certificates contain along with the website’s identity and other related information.

A website with an SSL certificate on its server has padlock and HTTPS before its URL. Thus, an SSL certificate transfers a website from HTTP to HTTPS, making it more secure. Although the SSL protocol was succeeded by TLS in 1999 yet people refer to these related security protocols like SSL or SSL/TLS. All major Los Angeles SEO companies consider a website insecure as well as non-SEO-friendly if it lacks an SSL certificate.

The Need for an SSL Certificate

If you own a website, especially an e-commerce website with integrated payment gateways, SSL is a must. An SSL certificate is not a luxury anymore as Google has been flagging sites without an SSL certificate. Thus, it’s a fundamental need nowadays. The majority of Los Angeles SEO firms have seen online data beaches in e-commerce websites that are gradually increasing over the internet. So, to encrypt user’s info, every website owner must use an SSL Certificate to provide a safe as well as a secure platform to the users. Therefore, here are some reasons for fulfilling the need for an SSL certificate for every website.

  • Better Search Engines Rankings

Google made some changes to its algorithm in 2014 to give the upper hand to secure HTTPS-enabled websites. In his study, Brian Dean, founder of Backlinko has shown a positive bond between HTTPS and search engine rankings. Thus, as per various studies by Los Angeles SEO experts, almost all sites at the top of Google search results possess SSL certificates.

  •  Impact on Customer’s Trust

Apart from encryption and security, SSL certificates are also crucial for gaining customer trust. Having an SSL certificate will show up your country in green beside your website’s URL. This will instigate trust in your site visitors and they will consider your business a genuine one. Thus, they will feel free to fill and save their sensitive information like credit or debit card numbers, PINs, etc. As a result, you will see a hike in the conversion of visitors into paid customers.

  • Financial Support in Case Of Fraudulent Transactions

SSL certificates leverage a warranty of a certain amount. The use of stolen credit cards is rising day by day. It’s common with e-commerce sites, but various e-commerce platforms like Magento support SSL certificates. So, in case of such transactions, banks usually reward the user of the card in case of a chargeback claim. However, if your site is secure with an SSL certificate, that amount doesn’t need to come from your wallet. If the transaction value is within the warranty of your certificate, then your SSL certificate service would cover it.

  • SSL Helps to Meet PCI/DSS Requirements

If your site accepts online payments, you must know about PCI/DSS requirements. Your website must be PCI/DSS compliant to receive online payments. Thus, having an SSL certificate on your site is the major requirement set by the Payment Card Industry. As per top Los Angeles SEO companies, SSL is mandatory for a site, especially an e-commerce site accepting online payments.

Winding Up

SSL certificate is not just a comfort anymore. Google has been flagging sites lacking an SSL certificate since 2018. No user will proceed with your site if the browser shows it as “Not Secure”. Thus, it’s crucial to have an SSL certificate installed. If you are confused about the most relevant SSL certificate for your site, feel free to contact Clap Creative, the best SEO Company Los Angeles.

How E-commerce Web Design Help Web Stores To Uplift Ordinary Products and Brands

March 22nd, 2021

The E-commerce industry is a highly promising business with great returns. The e-commerce businesses have seen huge growth during the COVID-19 lockdown. It is because of transport restrictions. Thus, online shopping is the only alternative if the local market is unavailable due to the lockdown. However, even with a flourishing E-commerce business or a well-established E-commerce Web Design company, being able to sell all products is very challenging. Although some products might be highly useful yet they may fail to reach that high standard. That’s where the image of big brands becomes so important.

Let’s take the example of Apple. Apple’s bold as well as sharp marketing strategy has been emblematic for decades. Apple usually rolls out a slight update or a similar product with just a slight change in the feature, yet yields huge sales just because it’s Apple. Thus, a brand’s image plays an important role in product selling. Some E-commerce Web Design tactics can drive the sale of normal products and the brand’s image.

Elaborating Product Descriptions

The selling rate of products is directly proportional to their usefulness as well as after-sales support. In the e-commerce sector, the after-sales service is usually handled by the seller. This imparts trust in the consumers, whereas the usability of a product is a more abstract matter. Products that have useful functions have high orders online. However, those that do not have real benefits can be optimized for orders by elaborating the descriptions. Thus, the compelling description serves the readers with better awareness about the product and its uses.

For instance, in a menu for a small restaurant, you’ll see just sober item descriptions such as “Cheesy Chicken burger with a large drink” it’s fine if you’re quite hungry and not in the mood to go very far. But, it’s not at all interesting for a little choosy people. On the other hand, in a rich lounge, the same item could have a very compelling description as “A crispy ground chicken patty seasoned with sauces and smoked paprika with a melting cheese slice packed in a soft bun, served with a large exotic drink”. Thus, how you describe an item matters to increase sales.

Writing SEO-Oriented Content

Online marketing is nothing without Search Engine Optimization. SEO practices in E-commerce Web Development involve publishing informative as well as appealing blogs about the products on the website. Some articles also compare the products using infographics and images, giving detailed reviews to help the buyers. Ecommerce Web Design companies know the impact of video and graphical content so they also publish product videos. Moreover, writing a piece of FAQs about the product that you want to sell can bring relevant traffic and increase the sales rate.

Some products have enough hype in the market, so they are preferred by the users due to their brand image. However, some products need more awareness in the market to influence the users.SEO is the only way that helps a product or its brand get the hype in the market. Thus, E-commerce web design with SEO from a leading Shopify, BigCommerce, or Magento Development Company can trigger the sale of each product in the listing.

Making Bundles of Tempting Deals

Customers showing interest in a specific product will surely buy it. If a customer needs one product, then he might need other related items too. But, sometimes customers are not mentally prepared to checkout with the new items as well. Thus, providing a neat bundle of related items can be a good approach for increasing sales, especially for those items that do not easily get hype among users. Moreover, adding suggestions of some items during checkout may also work to an extent.

Let’s say you want to sell a range of grooming products for men. Suppose you have a beard shampoo, beard oil, beard cream, razor, comb, and a pair of scissors from a new brand, and none of these items have that level of sales. So, there’s a way to add these items in suggestions for the users buying other similar stuff. But, the more influencing way is to add the items into a grooming kit for men with 10% off the whole price. Seeing all the items in a bundle with a discount will surely change the mindset of the customers. Thus, selling less inspiring items becomes easy as a bundle.

Creating detailed as well as Unique Brand Profiles

Besides improving product sales, boosting the brands can also escalate customer engagement and, thus, sales rate. Presently, most brands have their persona, a unique logo, and a tagline. An instinct of uniqueness attracts people to explore the brand more. However, some companies are not well-established brands but have an excellent range of products. So, creating detailed profiles of such a brand can be a great move to attract users. It also helps to raise the brand’s and its products’ market worth

Although an exclusive brand profile adds up to the sales rate in an e-commerce business yet you need to focus on the after-sales service. This will blow trust for the brand in the potential customers. As per various e-commerce Web Design companies, such a marketing scheme will help you with the sales in the short as well as long run.

Summing Up

Having a good e-commerce business can help you come out with flying colors. However, using the proper marketing strategies can help you get the best output in sales. As an ambitious e-commerce company, selling only high in demand products will not help you excel. So, you also have to sell less attention-grabbing products. With the help of Clap Creative, a leading company for Web Design Los Angeles, you can get help for increasing product sales and improving the brand’s image.

Infographic: Magento Maintenance Services

August 23rd, 2018

Every Magento site, no matter how awesome, still requires maintenance and support from time to time. This maintenance can include helping with speed issues of the site or removing certain bugs in the code. Clap Creative’s Magento support and maintenance services help you keep your Magento based e-commerce site up to date running smoothly. Check out are detailed Infographic to know the details of our Magento maintenance services.

Magento Support and Maintenance Infographic

Magento Maintenance: Best Practices to Follow

November 1st, 2017

Today, Magento is the most popular platform for creating e-commerce websites. It offers you various levels of customization. This feature-rich CMS (Content Management System) is used to create online stores that are the lifeblood of so many businesses. E-commerce is a very tough sector to be successful in because of the high level of competition. This is why Magento maintenance is so very important for the profitability of your online business.

Why is Magento Maintenance Necessary?

As stated above, e-commerce is a highly competitive sector and you cannot afford your website to crash even for a minute. Customers have so many options these days. Think of all the effort you put in trying to bring traffic to your site. The moment the traffic gets to your site if it hangs or is slow to respond it creates a negative impact on their minds. What is worse is if the site crashes. Not only will these visitors leave the site without purchasing anything, they may never return to the website at all.

To keep a competitive edge over the competition, Magento store owners keep their sites up to date. The website that is the fastest to lead and gives users a seamless experience is the one that ultimately wins customer’s hearts.

Best Practices to follow for Magento Maintenance

  1. Regular Security Checks

Security has to be the primary concern for you with your Magento website. The emphasis on Magento security is so much because, on these sites, visitors enter their personal and financial information. This information can be targeted by hackers looking to steal it. Keep your alerts active and up to date regarding any malware installation. Use various log review tools to keep a check on unauthorized admin logins. Also, actively monitor FTP and SSH for any suspicious upload or activity.

  1. Removing Test Products

Test products should be removed as not only do they lead to inaccurate reports but also slow down your front end queries. Unnecessary test orders eat up important disk space which also has an impact on the processing of coupons. Removing these products will noticeably improve the overall speed and performance of the Magento website.

  1. Get Reliable Hosting Service

Choose a web hosting service that works as per industry standards to ensure the reliability of services. Double check the coding to ensure that security is up to date. Also, for added security and customer trust, use a channel that is HTTPS secured. This also helps in SEO as well because Google gives preference to websites that use HTTPS.

  1. Configuring Magento Site Cache

Configuring the cache of the website will improve and optimize its performance considerably. You can select varnish cache that acts as a web accelerator that is also sometimes referred to a reverse HTTP proxy. This varnish helps in optimizing the speed of Magento webstore by saving a copy of the page in the RAM the moment any user visits the page for the first time. This also assists in managing the traffic and performance of the website.

  1. Hire a Magento Maintenance Company

There are so many aspects of an e-commerce business that you need to take care of. Those are the core functions of your business that need your undivided attention. Also, not every Magento store owner is overly technically savvy. That is why it is best to hire a Magento maintenance company like Clap Creative to optimize your website and to maintain its health and security.

Why Clap Creative?

Clap Creative offers Magento support and maintenance services to keep your Magento webstore in perfect condition. Some of the services that we offer under our Magento maintenance services are – speed & performance optimization, backup & security, malware removal, code review, troubleshooting and more. Get a free quote today from us to get started.

6 Ways to Keep Magento Webstores Secure

September 23rd, 2017

Magento is one of the most popular platforms for developing e-commerce websites. As per a recent study, Magento has a 27% market share when it comes to e-commerce platforms. When a platform is adapted at a large scale by businesses, the security risk to that platform also increases. On e-commerce sites, users enter their confidential financial information. Hackers and cybercriminals try very hard to obtain these details for committing financial fraud. That is why, security has become one of the biggest priorities of e-commerce site owners, especially Magento e-commerce site owners.

Below are some of the ways that hackers can attack websites –

  • Cross-site scripting
  • SQL Injection
  • Remote command execution
  • Breaking Authentications…..and more

With so many ways your site can get attacked, how will you maintain your Magento security for your webstore? Below are the top 6 methods that you should follow to keep your Magento based e-commerce site –

  1. Update to latest version

This is a very basic step that I really don’t think I need to emphasize on why it is important. Magento comes out with new versions of its platform periodically and each new version has better security features than the least. You can see the patch notes that are released to know what changes are made in the newer versions. These patch notes also alert hackers on the weaknesses of outdated versions of Magento so you the smart thing to do is to update your Magento.

  1. Choose a strong Username and Password

One the primary methods hackers try to hack into a site is to find out its username and password. Keep your password at least 10 characters long, using complex combinations of numbers, letters, and special characters. Never use any string of numbers that are related to you like your birthday, anniversary etc. Also, avoid using your own name or names of loved ones as these can be easily guessed even by novices. A smart thing would be to never save your password on your computer. You should also change your password after set time intervals.

  1. Use Secure SSL Connection

When there is a secure connection to your e-commerce site, it fills your customers with confidence about transacting on our site. Use SSL encrypted connection to ensure that the data being sent to your website or from your website is secure. If your connection is unencrypted, it can be intercepted by hackers. This can result in theft of your and your customer’s data. You can easily apply SSL by going to your site’s admin panel.

  1. Change Admin Panel’s URL

This is like thinking 10 steps ahead. To carry out attacks on your site and to try and hack its passwords, attackers need to access the website’s admin panel. By default, the admin panel can be accessed by visiting www.yourdomain.com/admin. This can give easy access to your admin page to anyone looking to break-in. Once on this page, they only have one step stopping them and that is knowing your password. So, why make it easy for them by not changing the admin panel’s URL. You should change this URL to a term that is difficult to generally guess to add more security to your site. You can do this at the time of Magento development or later on as well.

  1. Different Passwords for Different Accounts

Many website owners make the mistake of using same passwords for multiple accounts so that they are easier to remember. Whether you are using the same password as your other websites or the same password as your email ID, it is never a smart idea. Access to any one of these IDs would give a hacker control over all your websites. Keep a different and unique password for each of your websites and accounts to enhance your Magento security.

  1. Get Your Website Reviewed

You should get a regular checkup done for your Magento e-commerce site. Using a Magento support and maintenance service, you can make sure whether your website’s security is up to date or not. The Magento support providers can also update your Magento version and check for changes that can be made to your site to enhance its security. They can also scan for various Malware and if their presence is detected, they can remove them as well.

Your Magento website is your business’s online marketplace and its security needs to be the topmost priority. Follow these above tips to ensure that your data and the data of your customers remain secure and confidential the way it should be.

8 Reasons Magento Support & Maintenance Services is significant for Your Webstore

September 19th, 2017

When we say “MAGENTO “…..

The first thing that comes to our mind is a fantastic e-commerce platform for creating a thriving webstore.  It is a goldmine of amazing features like layered navigation, advanced search results, wish lists, favorites, product comparisons, multi-store features, one page checkout, tier pricing, inbuilt discount options based on shopping cart or per product basis,  grouped products, content management system for static pages, tonnes of reports as well as for SEO and marketing.

When we get in detail about Magento, we figure that these are the best features of Magento that are inbuilt:

  • Flexibility: Depending on the size, requirements, and budget of every business, the flexibility of Magento can be utilized to get the user-specific solutions
  • Developers Friendly: Magento is built by the developers for the developers. Magento has its learning curve but once a developer gets used to it, it’s the best thing they could ever get to build a complete e-commerce store. Developers find it really easier to work with Magento as all the e-commerce functionality is already present and it’s really easy to add pages to the website and link them to the sub or main navigation, thus saving a considerable amount of time.
  • SEO Edge:Magento SEO’ has solved multiple issues by facilitating better optimization of e-commerce sites. Page traffic, duplicate content, landing page, indexing, etc are efficiently managed for a website developed on Magento.
  • Order Management: It is one of the advantages of Magento in which Admin can handle their order fulfillment side of the business with ease, it integrates with tonnes of extensions like ship station which helps in the smoothening the order fulfillment for the owner, In the admin panel the admin can easily create, view, edit, raise invoices (one or multiple), print packing slips and other things for orders.
  • Open Source: Magento is a free E-commerce platform which uses open source technologies and programming languages, and the first key benefit of using Magento platform lies here. It comes for FREE!!
  • Marketing Tools: Magento e-commerce websites have various tools and technologies to promote your business. Some of the Magento Marketing tools are like Private Sales, Flexible Coupons, Catalog Promotional Pricing, Multi-Tier Pricing, Bundled Products, Landing page Tools for Campaigns, etc are some of them, so you don’t need to buy a lot of 3rd party tools as most of them come inbuilt with Magento.

 

After your store has been in the market for a while, Magento support and Maintenance becomes of key importance. As it has observed, performance of a Magento web store starts degrading after a year or two because of the amount of data it starts to hold, all the products, customers, orders, extensions take a lot of space in the database and if they are not taken care for, it starts to degrade the performance of your Magento website. So, Magento Support and maintenance services are really important for your website but that brings us to the below question.

 

What are Magento Maintenance and Support Services?

Magento Support and Maintenance Services is the best solution for all Magento problems whether it is slow performance, slow website speed, site crashing, malware issues or something else. Our Magento and maintenance services provide a ONE SHOP solution to all of the above and beyond.

 

Below are Benefits of Magento Support and Maintenance Services:

  • Up to date Magento Website:

After every few months, Magento new version is launched so for proper running of Magento webstore its timely updates are of great importance and that’s how Magento support services part is significant.

  • Optimized Magento Code:

Want to know vulnerable sections of the website and possible fixes for them? The optimal solution is Magneto Code Review.

  • Incessant Traffic:

Fast Processing of website can drive a lot of traffic to the website that in turn can help a lot in the Lead generation.

  •  Security:

Have no clue about how malware is affecting your website by stealing valuable information then Magento Security is a must-have service for your website.

  •   Backup:

A timely backup that will backup files on a regular basis so that sensitive information is maintained properly and is available at all the time with a click of a button.

  •   Latest trends and Techniques Guidance:

Have very little knowledge about your e-commerce; want best suggestions about which path to follow and which decision to take that will serve as the best solution for Magneto website then Magento Technical Consulting and Magento Training are of key importance.

  •   Efficient average page load time:

The only solution is by having Magento Dedicated Hosting Service as it can boost your average page load time during peak time.

  •   One Stop Solution:

Juggling with the issues like Magento Cache, Magento front end issues, Magento admin panel not working, Magento URL rewrites not redirecting properly and many other things? Magento Troubleshoot service is the best possible solution where Magento experts and developers can handle all these issues.

 

So, we can say that Magento is the powerful open-source e-commerce solution. It is designed to customize, manage, set-up and run online portal. It provides maximum flexibility, scalability, and control.  No matter how powerful Magento is… for healthy growth of Magento website Magento Support and Maintenance Services is very significant.

Infographic – Magento Support and Maintenance Services

September 6th, 2017

Magento is one of the most preferred platforms for creating e-commerce websites. The business of so many eCommerce companies depends upon the proper functioning of their Magento eCommerce websites. If your website has been in operation for over a year or two, chances are that may have already started to show signs of slow performance. The website may begin to load slower or certain product pages take forever to load. The occurrences of site crashing may have started to become more frequent.

Ecommerce is a very competitive segment and if your site does not perform well on the initial visit, you may lose that customer to your competition forever. This would result in losses for your business.  To avoid that, you must make sure that your Magento website is optimized to perform as good as new every time. You must also make sure your website’s security is up to date.
Clap creative offers various services under their umbrella of Magento Support and Maintenance Services. You can check out our infographic that gives complete details in an interactive manner regarding everything that we offer our clients as part of our Magento support service. Check our infographic here to know more.

infographic - Magento Support & Maintenance services - Clap Creative

Want to have Incessant traffic, Secure web store, Lesser processing time, experts solutions and other support services for your Magento Store. The following Magento Support and Maintenance Services from clap creative at a reasonable monthly rate will solve the purpose.

Protect Your Webstore with Our Magento Security Service

August 28th, 2017

Magento is one of the most preferred platforms for creating a successful e-commerce website. In order to keep your Magento site safe and secure, you need to maintain proper Magento security and backup protocols by choosing a Magento Security Service.

Why should you choose our Magento Security Service?

Our recent success story with our valuable client Cloud Vapes says a lot.

CloudVapes is a 14 time best product award-winning vaporizer company. Their Magento Website was suffering from severe malware issue in which the hackers were stealing their customer’s credit card information. This was a big nuisance to them and was damaging their online reputation. Our Magento Support and maintenance Service was a big relief for them as we not only helped them in regaining trust among their existing customers but also got more customers for them by moving their current Magento website on our secure dedicated hosting servers.

Our Magento Experts and developers examined their problem properly and came up with the best possible solution for them. We implemented the following services on their site and made it secure and trustworthy:

  • Clean up their existing code of malware
  • Moved their website to our servers
  • Set up a firewall to stop Russian and Chinese hackers
  • Run 6 hourly automatic malware check on the site
  • Run Weekly manual malware check on the site
  • Optimized the site for better load times
  • Setup backups

Some basic Magento Security Tips that you can use to protect your website:

  1. Use the latest version: Magento rolls out its latest version very frequently, which includes general maintenance and bug patches, along with security fixes that address newly discovered weaknesses. The latest version does not mean that the best but it has some more features and fixes the problems in the preceding versions. So it is better to keep updated regarding the Magento security concerns.
  2.   Use two-factor authentication: Magento password alone is not enough so here Use two-factor authentication comes into the picture. For example, Rublon is a good two-factor authentication which provides two layers of protection. It allows trusted devices to access Magento backend using a smartphone app. NOTE: It can be downloaded and installed from https://www.magentocommerce.com/magento-connect/catalog/product/view/id/20117/
  3. Set a custom path for the admin panel: When hackers are able to access your admin page, they’ll have a much easier time launching brute force attacks to figure out your password. By default, the standard URL of your store’s admin panel on Magento is yourdomain.com/admin. Change the /admin of your website’s URL into a unique term to make your panel much more difficult to find.
  4. Backup your Website Frequently: For convenience and accessibility, taking regular backups of your website is recommended. It is one of the best practices.
  5. Use Secure FTP: One of the most commonly used methods to hack a site is by guessing or intercepting FTP passwords. To prevent happening it with you, it’s essential that you use secure passwords and use SFTP (Secured File Transfer Protocol) which uses a private key file for decryption or authenticating a user.
  6. Keep your password secure: Update your password on a timely basis and keep it strong and unique that cannot easily be guessed.

At the end, all we can say that no matter how many tips and tricks are available online regarding securing our Magento website but expert’s advice does matter. At Clap Creative, we are your go-to guys for securing your Magento website. To get started, contact us to know about our Magento and maintenance services today.

5 Things Keep Your E-Commerce Site in Shape with Magento Support and Maintenance Services

August 14th, 2017

Whether you sell your products completely online or you also have a brick and mortar store along with your website, your e-commerce site is like the life blood of your business. Its health and smooth functioning are necessary for a constant growth of your business by offering your customers a flawless and simple platform for making their purchases. Any tiny glitch on the site can result in negative customer experience and cart abandonment. You may even lose those customers forever. To protect your e-commerce site from such occurrence, you need Magento Support and maintenance services.

It can be difficult to manage your website when you have traffic pouring in along with growing number of orders. As a store owner, you have other things on your plate like generating sales and fulfilling orders. You cannot be expected to deal with the hassles of maintaining your e-commerce website on your own. With professional Magento support, you can let the experts work on your website, thus resulting in better conversion rates.

The following are some of the benefits or advantages of availing Magento Support and Maintenance Services –

1 – Optimization of site performance

If your Magento based e-commerce site has been running for some time, there is a chance that its speed can get affected by certain inefficient codes. A Magento support expert can provide top codes to help optimize your site and improve the performance by reducing the load time of your pages. Server configuration can also help boost traffic and ensure that site does not crash when it has excessive traffic.

2 – Providing you with necessary training

As a store owner, you need to know about proper guidelines to follow to keep your site running smoothly. A Magento support company will train you so that you can handle the day to day working of your site and can also make minor updates yourself like updating images, adding new products, changing product pricing etc.

3 – Technical support

This is the main role of a Magento Support and Maintenance Services. There can be various major or minor that bugs that can fiddle with the proper functioning of your site. This reduces the number of site crashes and decreases cart abandonment. This support can also include making modifications to the appearance of the site.

4 – Installing Updates

Magento Support and Maintenance Services help you change the look and feel of your site by installing new attractive themes. If your website is running on an older version of Magento, that can be updated as well. They also install or remove extensions as per requirement. Some Magento maintenance service providers can also offer additional services like SEO and Paid online marketing as well.

5 – Maintaining Security

Magento Support and Maintenance Services also keeps your site protected against harmful malware and hacking. They also help retrieve hacked websites. Periodic scans and 24/7 monitoring are provided for the protection of your website. Installation of security patches is also done to keep the security of your website up to date.

Conclusion:

Magento e-commerce sites are complicated and need regular checks to ensure their good health. You need to avail the services of a company that has expert Magento developers that help maintain your site regularly. Clap Creative helps its clients maintain their e-commerce sites and optimize their performance, resulting in improvement of conversion rates and reduced downtime. For more information about our Magento Support and Maintenance Services, you can contact us for a quote today or get to know about our Magento services and maintenance plans here.